{"id":445,"date":"2026-02-15T18:18:15","date_gmt":"2026-02-15T17:18:15","guid":{"rendered":"https:\/\/askgreg.eu\/?p=445"},"modified":"2026-02-15T18:18:18","modified_gmt":"2026-02-15T17:18:18","slug":"tariff-transparency-in-belgium-latest-decision-from-the-regulator","status":"publish","type":"post","link":"https:\/\/askgreg.eu\/?p=445","title":{"rendered":"Customer protection and tariff transparency in Belgium &#8211; Latest decision from the Telecom Regulator"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img width=\"1024\" height=\"683\"  alt=\"\" class=\"wp-image-446 lws-optimize-lazyload\"\/ data-src=\"https:\/\/askgreg.eu\/wp-content\/uploads\/2026\/02\/BlogAskGreg-BIPT-1-1024x683.jpg\" srcset=\"https:\/\/askgreg.eu\/wp-content\/uploads\/2026\/02\/BlogAskGreg-BIPT-1-1024x683.jpg 1024w, https:\/\/askgreg.eu\/wp-content\/uploads\/2026\/02\/BlogAskGreg-BIPT-1-300x200.jpg 300w, https:\/\/askgreg.eu\/wp-content\/uploads\/2026\/02\/BlogAskGreg-BIPT-1-768x512.jpg 768w, https:\/\/askgreg.eu\/wp-content\/uploads\/2026\/02\/BlogAskGreg-BIPT-1.jpg 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The last communication from <a href=\"https:\/\/www.linkedin.com\/company\/bipt\/\">BIPT &#8211; IBPT<\/a> is an important moment for customer protection and tariff transparency in Belgium. <a href=\"https:\/\/www.bipt.be\/consumers\/publication\/the-bipt-imposes-specific-rules-on-operators-regarding-the-communication-of-the-most-advantageous-tariff-plan\" type=\"link\" id=\"https:\/\/www.bipt.be\/consumers\/publication\/the-bipt-imposes-specific-rules-on-operators-regarding-the-communication-of-the-most-advantageous-tariff-plan\">Link to Press Release<\/a><br><br>With its decision of 28 January 2026, the Regulator clarifies how Articles 108, 109 and 110 of the Electronic Communications Act must actually be applied. In doing so, it brings more order and structure to provisions that existed in the Law but were not always implemented in a consistent way.<br><br>Belgium now stands out in Europe. It is currently the only EU country requiring operators to proactively inform customers every year about their most advantageous tariff plan. Other Member States have transparency obligations, but not with this level of recurring, structured requirement.<br><br>\ud83d\udc49 So what does this mean in practice?<br>Any operator offering more than one standardised tariff plan must:<br>\u21aa\ufe0f Inform each customer at least once per year about the best tariff plan<br>\u21aa\ufe0f Base this tariff recommendation analysis using 3 months of usage data<br>\u21aa\ufe0f Apply the same logic at contract renewal<br>\u21aa\ufe0f Be able to explain and justify the calculation methodology if audited<br>\u21aa\ufe0f Be fully compliant within 9 months<br><br>\ud83d\udc49 This concerns large and small operators alike<br>\ud83d\udc49 And it also applies to B2B customers served through standardised offers<br><br>Two things really matter here :<br>1\ufe0f\u20e3 Methodology. It\u2019s not enough to say a tariff is \u201cbetter\u201d. Operators must define how they calculate that, apply it consistently and be able to document it.<br>2\ufe0f\u20e3 Timing. Nine months may sound comfortable, but when data flows, internal processes and possibly IT systems are involved, the clock moves fast.<br><br>The legal framework is now clearer. Expectations are more structured. The countdown has started.<br><br>If you\u2019d like to exchange views on what this means in practice, feel free to <a href=\"https:\/\/askgreg.eu\/?page_id=150\" type=\"link\" id=\"https:\/\/askgreg.eu\/?page_id=150\">contact AskGreg<\/a><br><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The last communication from BIPT &#8211; IBPT is an important moment for customer protection and tariff transparency in Belgium. Link to Press Release With its decision of 28 January 2026, the Regulator clarifies how Articles 108, 109 and 110 of the Electronic Communications Act must actually be applied. In doing so, it brings more order [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[10,8,9],"class_list":["post-445","post","type-post","status-publish","format-standard","hentry","category-regulatory","tag-askgreg","tag-regulatory","tag-telecoms"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer protection and tariff transparency in Belgium - Latest decision from the Telecom Regulator - AskGreg<\/title>\n<meta name=\"description\" content=\"Belgian Regulator - BIPT-IBPT - tightens tariff transparency rules for operators. Understand the new regulations and best practices. 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